.Your order will be discreetly shipped in a bubble wrap envelope or box via a courier company in South Africa. A tracking number for your reference will be provided when you order is shipped for easy traceability.
If your item was ordered and paid for before 12h00 and funds have cleared into our accounts your order would have been shipped that sameday.
Please allow 2-3 days for the courier to get your package to you. Usually you will receive your package next day if based in a major metro areas. If you are considered by the courier to be in an outlying area allow for 2-4 working days to receive your package.
If you have not received your package within 5 working days please contact firstname.lastname@example.org with your order number in the subject line. We will make enquiries as to the package status and provide you with an update within 24hrs.
We are based in a major metro area in South Africa, this will allow your package to get to you faster.
We only ship inside South Africa. If you are from Neighbouring countries such as Mozambique, Zimbabwe, Lesotho or Namibia please contact email@example.com for us to assist you. We have a few options to get you your goods.
You will receive a tracking number via an email sent to you from firstname.lastname@example.org to confirm your order has shipped.
Please send an email to email@example.com with your order number as the subject. Send us a description of what item(s) are damaged, please provide pictures if you can and we will contact you back with options.
We are currently trialing a new shipping method called PUDO locker.
Select 2PudoLocker as your shipping method either free for r500+ or normal paid for shipping.
Find your closest PUDO locker by going to the following page HERE
Fill in the name and address of the Pudo locker under the shipping details.
You will be provided with a collection code and tracking via email. Please collect your package at the locker according to the opening and closing times.
No Contact, No Fuss. No Failed delivery attempts. Collect your package when you’re ready.